Assono Hungary Ltd. is the data controller with respect to all personal data collected from the users of its webshop (hereinafter the users), accessible at the URL www.voiplaza.com and other similar URLs redirected to www.voiplaza.com (hereinafter referred to as the Webshop) and stored in the course of providing its services, and performs all data handling activities in compliance with relevant legal provisions. Our company respects and protects the data of all parties contacting us through our Webshop.

Throughout the user interface of the Webshop and during its webshop-related activities Assono Hungary Telecommunications Ltd. (hereinafter referred to as Assono) complies with (i) the Act CXII of 2011 implementing Directive 95/46/EC (the Data Protection Directive) and, from May 25, 2018, the EU General Data Protection Regulation (Regulation (EU) 2016/679), ii) Act No CXIX of 1995 on the Use of Name and Address Information Serving the Purposes of Research and Direct Marketing as follows:

By completing the registration and using the voiplaza.com website, users agree that Assono manages their personal data for purposes of (i) offering and providing its services through its Webshop, (ii) perform the agreements concluded with the users, (iii) collecting feedbacks from users and setting up profiles about the users based on their purchases to predict future demand and enable product and service development, and (iv) (subject to the user’s consent, see below) communication promotional and marketing offers about Assono’s and its commercial partners’ products and services to the users. All personal data is provided voluntarily, and will be retained for an indefinite period of time, so that Assono is enabled to process orders, inquiries and claims of the users made any time by the users in the future.

Assono hereby warrants that it will ensure the privacy of all personal data and commercial information supplied by the Users. Only authorised employees of Assono shall have access to users’ personal data. Assono shall not disclose to third parties any personal data (including, but not limited to e-mail addresses) stored about users. The only exception to this rule is that Assono shall, in order to facilitate delivery of products ordered in the Webshop, provide personal details of buyers of the Webshop to its contracted delivery partners. Contracted delivery partners are selected from reputable international carriers on a case-by-case basis.

However, Assono reserves the right to process and disclose a User’s personal data to relevant authorities in the event of a suspicion of such User abusing the service or having committed any other crime.

The Users are enabled to review and correct as necessary their personal data stored by Assono at any time,  and to have their registration deleted.

Personal data shall only be used for any other purposes beyond those described above only upon the written consent of the affected User.

Assono agrees not to send any e-mails to the e-mail addresses supplied by users as part of their registration, with the exception of information relating to Assono’s products and services, provided that users have, during their registration, agreed to receive such information. Assono guarantees an unsubscribe option in all issues of its newsletter.

Assono shall use all reasonable endeavours to ensure the safekeeping of all personal data but shall not be held liable for any damage to, the destruction of or the access to such information by unauthorised parties as a result of a technical error, an Act of God, an act of terrorism or crime. Assono shall use all reasonable endeavours to ensure that access to personal data is uninterrupted and free of errors, but shall not be held liable for any errors occurring that may result in a malfunction of the Webshop and/or any loss of data.

Assono Hungary Ltd. uses, on a temporary basis, the following, non-personal information generated automatically to enable the proper technical operation of its Webshop: the IP address of the computer, the domain name (URL), data pertaining to the access session, the file request of the client (file name and URL), the HTTP response code, data pertaining to the computer the request was sent from, the date and time of the visit and data pertaining to the pages viewed. In certain cases we also use cookies to ensure that we can provide content in line with the users’ preferences. By using the Webshop the user grants its consent to the use and exploitation of the technical information referred to herein. Should a user prefer not to receive cookies while browsing the Webshop you can instruct your browser to warn you before cookies are accepted and enable you to refuse accepting them. Your browser settings enable you to refuse all cookies. For the settings that apply to your particular browser please see your browser’s user guide. The Webshop uses Google Analytics, the web analysis service operated by Google. Google Analytics uses cookies, too, which enable it to analyse the use of our Webshop. Usage statistics are transmitted to and stored on Google’s own servers. For further details please visit http://www.google.com/analytics/ where you can find information in Hungarian language, too.

With any questions or inquiries concerning the processing of their personal data by Assono, and to request correction or deletion of personal data, users may contact info@assono.hu. In the unlikely event a user considers that its request or inquiry remained unresolved, it may submit a complaint to the National Data Protection and Informational Self Determination Authority (NAIH) at 1530 Budapest, Pf.: 5 (postal address), 1125 Budapest, Szilágyi Erzsébet fasor 22/c (physical address), +36 1 391 1400 (telephone), +36 1 391 1410 (fax), or ugyfelszolgalat@naih.hu (email) contact points, or may refer its dispute to the courts of Hungary. This privacy policy is subject to Hungarian law.

Data controller registration number: NAIH-63458/2013


Assono Hungary Telecommunications Ltd.
Office: Róna utca 120-122., Budapest, H-1149 Hungary
Phone: (+36 1) 801 8500, (+36 1) 273 2150
E-mail: info@assono.hu

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